What a deployment leaves behind.
Each case runs from where the organization was stuck to what stayed in the company's hands. Every number is client-confirmed.
Retail · OMO Omnichannel
Letting the People Who Know the Business Build Their Own Tools: Inside SO NICE × nice ioi's Claude Code Deployment
The deployment didn't start with a system; it started with people. The first cohort came from retail operations, marketing, e-commerce, warehousing, the executive office, and IT — not one engineer among them. Back at their desks, each built the tools they needed, and the methods that worked were written down as Skills that stay with the company.
Read the case →More cases as clients approve
Deployments and training engagements now underway are written up one by one, at each client's own pace of approval.
The numbers are not polished
What appears here has been confirmed by the client; what can't be shown, we leave blank.